Refund policy
At WowHub customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
- Returns are accepted within 7 days of receiving your order.
- The item must be unused, unwashed, and in its original packaging with all tags attached.
- A valid proof of purchase is required.
2. Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Undergarments
- Customized or personalized products
- Gift cards
- Digital products (if applicable)
3. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos of the product and packaging.
4. Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 5–7 business days.
5. Return Shipping
- If the return is due to our mistake (wrong or damaged item), we will bear the return shipping cost.
- For all other eligible returns, the customer may be responsible for return shipping charges.
6. Order Cancellation
Orders can be cancelled before they are shipped. Once shipped, orders cannot be cancelled.
7. Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@wowhub.in (अगर आपका ईमेल अलग है, तो उसे लिखें)
Website: https://wowhub.in